SALES INCREASING EVERY MONTH
“The sessions you spent with my guys has proved to be very beneficial to them, and to us as a company. All those guys are now increasing their sales every month. They are more confident and more focused in their sales.”
Lindsay McCallum
ERS Transpacific
INPUT ALMOST ON A ONE-ON-ONE LEVEL
“The ability to tailor the program content specifically to our needs was appreciated and worked well. As a relatively small organisation it was great to have your input almost at a one on one level. We will endeavour to continue with the program principles as we go about our day to day activities. And for the record our sales performance has been well on track for the last 3 months! Thanks once again for your help.”
Peter Cook
Optica Ltd
“THANK YOU FOR YOUR EXCELLENT WORK!”
“Thank you for your excellent work helping Total Pos Service Department with our Customer Service Training. Even in the short time we have been implementing the better Customer Service skills, I have noticed the following:
- The general attitude of staff towards customers has improved – most noticeably in ensuring customers are satisfied with work done and that the job has been completed as efficiently as possible.
- Phone manners are more consistent and we have noticed customers responding to that.
- Clear communication between staff.
- Follow up calls in place and going well and especially no complaints.
Richard Payne
Total POS
MOTIVATION THAT REVERSED COMPANY DECLINE
“Lincoln’s contribution helped the sales and marketing staff to be motivated, set goals and turn around the company’s desperate situation.”
John Massam
Challenge Communications Foundation
MADE AN EFFECTIVE SALES PROCESS SECOND NATURE FOR US
“Engineers and selling aren’t always seen as an ideal fit, so it has been particularly pleasing as Lincoln from All Links has worked with us over the last three years, for us to not only see immediate benefit from the courses, but to also see that effective sales process has become second nature for many of our people.”
Brian Davidson
Director, Electrical Engineer
Powell Fenwick Consultants Ltd
DURING INTERVIEWS — A SECOND PAIR OF EYES AND EARS
“It was great during interviews to have the professional support of a second pair of eyes and ears who had specialist skills in the sales arena.”
Rebecca Sluis
Community Support Services ITO